At p9999, the privacy and security of our players' personal information is not a legal formality — it is a genuine operational priority. This Privacy Policy explains, in clear terms, exactly what personal data p9999 collects from Pakistani players, why we collect it, how we use and protect it, who we may share it with, and what rights you hold over your own information. Please read this document carefully before using the p9999 platform.
Six core privacy principles that underpin how p9999 handles every piece of personal data collected from players across Pakistan.
1.1 Scope. This Privacy Policy applies to all personal data collected, processed, stored, or shared by p9999 in connection with the operation of the p9999 online gaming platform accessible at p9999.lat, including all associated games, sportsbook features, customer support interactions, promotional activities, and payment processing services.
1.2 Who This Policy Applies To. This Policy applies to all individuals who interact with the p9999 platform, including registered account holders, persons in the process of registering, visitors who browse the platform without registering, and individuals who contact p9999's customer support team.
1.3 Data Controller. For the purposes of applicable data protection law, p9999 acts as the data controller in respect of personal data collected through the p9999 platform. As data controller, p9999 determines the purposes for which and the means by which personal data is processed. Where p9999 engages third-party service providers to process data on its behalf, those providers act as data processors and are bound by contractual data processing obligations consistent with this Policy.
1.4 Relationship to Terms & Conditions. This Privacy Policy is incorporated by reference into the p9999 Terms & Conditions. By agreeing to the Terms & Conditions, you also acknowledge and accept this Privacy Policy. Where any conflict arises between this Policy and the Terms & Conditions on a privacy matter, this Privacy Policy shall prevail.
p9999 collects personal data that falls into several distinct categories, each collected for specific and legitimate purposes:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Mobile number (+92), email address, city of residence | Account communication, 2FA, customer support |
| Financial Data | JazzCash wallet number, EasyPaisa number, bank account details, transaction history | Payment processing, withdrawal verification, fraud prevention |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, bonus activity | Account management, responsible gaming, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, geolocation data | Security, fraud detection, platform optimisation |
| KYC Documents | Scanned CNIC, selfie, proof of payment method | Identity verification, AML compliance, withdrawal processing |
| Communication Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, quality assurance, dispute resolution |
| Marketing Preferences | Communication preferences, opt-in/opt-out history | Targeted promotions, responsible gaming communications |
2.2 Sensitive Data. p9999 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health data, or political opinions. Where any such data is incidentally received — for example, appearing on a submitted identity document — it is not separately processed or stored.
p9999 collects personal data through the following channels and mechanisms:
p9999 processes personal data only where a valid legal basis exists for doing so. The primary legal bases on which p9999 relies are:
p9999 uses the personal data it collects for the following purposes:
6.1 What Are Cookies. Cookies are small text files placed on your device by the p9999 platform when you access the site. They enable p9999 to recognise your browser or device across sessions, remember your preferences, maintain your login session, and gather analytics data about how the platform is used.
6.2 Types of Cookies Used by p9999.
6.3 Cookie Management. You may manage or delete cookies through your browser settings at any time. Most browsers allow you to refuse new cookies, delete existing cookies, or receive notifications when new cookies are set. Please note that disabling certain cookies may affect the functionality of the p9999 platform, particularly session-based features.
p9999 may share your personal data with the following categories of recipients:
8.1 Cross-Border Processing. p9999 operates using cloud infrastructure and third-party service providers that may process data in jurisdictions outside Pakistan. Where personal data is transferred internationally, p9999 takes steps to ensure that appropriate safeguards are in place to protect the data to standards consistent with this Privacy Policy.
8.2 Safeguards. International transfers of personal data by p9999 are subject to contractual data protection obligations between p9999 and the receiving party — including standard contractual clauses, processing agreements, and technical and organisational security requirements — to ensure that the data receives a level of protection consistent with internationally recognised privacy standards.
8.3 Pakistani Player Data. p9999 recognises that Pakistani players have a legitimate interest in how their data is handled when it crosses borders. p9999 maintains records of international data flows and can provide information about specific transfer mechanisms upon written request via the support channel.
9.1 Technical Measures. p9999 implements a range of technical security measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration:
9.2 Organisational Measures. p9999 limits internal access to personal data to staff members who require it for their specific role. Access to sensitive player data — including KYC documents and financial records — is restricted by role-based access controls. All staff with access to personal data are subject to confidentiality obligations.
9.3 Data Breach Response. In the event of a personal data breach that is reasonably likely to result in a risk to the rights and freedoms of affected players, p9999 will notify affected individuals within a reasonable timeframe and take prompt steps to contain and remediate the breach. p9999 maintains a documented incident response procedure for data security events.
9.4 Player Responsibility. While p9999 maintains robust security measures on the platform side, players are also responsible for the security of their account credentials. You must use a strong, unique password, enable two-factor authentication where available, and not share your p9999 login details with any third party.
10.1 Retention Principles. p9999 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, taking into account applicable legal and regulatory retention requirements. When data is no longer required, it is securely deleted, anonymised, or archived in a form that does not permit re-identification.
10.2 Retention Periods. The following general retention periods apply to key data categories:
10.3 Inactive Accounts. Where a p9999 account has been inactive for an extended period, p9999 may archive associated data while retaining it for the mandatory retention period. Players may request retrieval of archived account data by contacting support with appropriate identity verification.
In relation to the personal data that p9999 holds about you, you have the following rights:
You have the right to request a copy of the personal data p9999 holds about you, along with information about how it is used and with whom it is shared. This is sometimes called a Subject Access Request (SAR).
Where personal data p9999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain account information directly through your p9999 account settings.
In certain circumstances, you have the right to request that p9999 delete personal data it holds about you. Note that this right is not absolute — p9999 may be required to retain certain data to comply with AML, legal, or regulatory obligations.
You may request that p9999 restrict the processing of your personal data in certain circumstances — for example, if you contest the accuracy of data or object to processing — while the relevant request is investigated.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used format to transfer to another service provider.
You have the right to object to the processing of your personal data where that processing is based on p9999's legitimate interests, including profiling for marketing purposes. You may also unsubscribe from marketing communications at any time.
12.1 Age Verification. As part of the p9999 registration and KYC process, all players must provide their date of birth and, upon requesting a withdrawal, must verify their identity including their age via government-issued identification. Accounts where the account holder is identified as being under 21 will be immediately closed and any deposited funds returned to the payment source.
12.2 Parental Controls. p9999 strongly encourages parents and guardians to use internet filtering software to restrict minors' access to online gambling platforms. If you believe that a minor has accessed the p9999 platform using your account or their own, please contact p9999 support immediately.
12.3 Reporting Underage Access. Any knowledge or reasonable suspicion of underage access to the p9999 platform should be reported to the support team immediately via live chat. p9999 takes underage access extremely seriously and will investigate all such reports promptly.
13.1 Basis for Marketing. p9999 sends promotional communications — including bonus offers, reload promotions, PSL betting notifications, and platform updates — to players who have explicitly opted in to receive such communications during registration or via their account settings.
13.2 Opting Out. Players may withdraw consent for marketing communications at any time by: (i) clicking the "unsubscribe" link included in any p9999 marketing email; (ii) updating marketing preferences in the Account Settings section of the p9999 platform; or (iii) contacting the p9999 support team via live chat. Opt-out requests will be processed within ten (10) business days. Opting out of marketing communications will not affect essential account communications, which p9999 will continue to send regardless of marketing preferences.
13.3 Responsible Gaming Marketing. p9999 takes a responsible approach to promotional marketing. Players who have activated self-exclusion or responsible gaming restrictions will not receive promotional marketing communications from p9999 during the period of restriction.
14.1 Third-Party Game Providers. Games and live dealer tables available on p9999 are provided by licensed third-party studios such as Evolution Gaming, Pragmatic Play, and similar certified providers. When you engage with these games, your technical session data is processed by the relevant provider. p9999 recommends reviewing the privacy policies of material third-party providers where specific concerns exist.
14.2 Payment Providers. When you use JazzCash, EasyPaisa, or other payment services to transact with p9999, you are also subject to the privacy policy and terms of the respective payment service provider. p9999 is not responsible for the data practices of payment providers.
14.3 No Responsibility for Third-Party Practices. p9999 is not responsible for the privacy practices, content, or security of any third-party services or providers. Players are encouraged to review the relevant privacy policies of any third-party services they use in connection with the p9999 platform.
15.1 Right to Amend. p9999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy indicates when the most recent version was published.
15.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how p9999 processes personal data or the rights available to players — p9999 will notify registered players via email or in-platform notification prior to the changes taking effect. Players who do not accept the amended Privacy Policy should cease use of the platform and request account closure.
15.3 Continued Use as Acceptance. Continued use of the p9999 platform following the effective date of any amended Privacy Policy constitutes acceptance of the updated terms. Players are encouraged to review this Policy periodically to remain informed of any changes.
16.1 Contacting p9999 on Privacy Matters. For all privacy-related enquiries, data subject rights requests, or concerns regarding this Privacy Policy, Pakistani players may contact p9999 through the following channels:
16.2 Response Timeframe. p9999 will acknowledge all privacy rights requests within five (5) business days and will provide a substantive response within thirty (30) days of receipt. Where a request is complex or involves a significant volume of data, p9999 may extend the response period by a further thirty (30) days, with prior notice.
16.3 Identity Verification for Rights Requests. To protect player privacy, p9999 will require reasonable identity verification before processing any data subject rights request. This ensures that personal data is not disclosed to or deleted upon request from an unauthorised third party claiming to act on a player's behalf.
16.4 Complaints. If you believe that p9999 has processed your personal data in a manner that does not comply with this Privacy Policy or applicable data protection law, you have the right to lodge a complaint with p9999 in the first instance via the channels above. If you are not satisfied with p9999's response, you may escalate your complaint to the relevant data protection regulatory authority in your jurisdiction.
Now that you know exactly how p9999 handles your personal information — with transparency, security, and respect — you can enjoy Pakistan's premier online casino and sportsbook with confidence.
21+ only. Play responsibly. This Privacy Policy was last updated January 2026. Questions? Contact [email protected]